Cato Networks Knowledge Base

Troubleshooting the "Installation success or error status: 1603" When Installing the Windows Client

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Issue

The Windows Cato Client installation fails and shows the following screen:

 

Solution

  1. Open the Windows Installer log and check for the error code.
  2. If the error code displayed is "1603", this indicates that there was a general Windows installer issue which could be related to permissions.
  3. Further information regarding the 1603 error code is available in this article provided directly by Microsoft.

If you are experiencing any additional error codes when installing the Cato Client, please contact Cato Support for further assistance.

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