Partner Product Update - Dec 18, 2024

Partner Exclusive Features

• Improved Process to Access Customer Accounts: From January 1, 2025 access to new customer accounts will no longer be automatic. You will be required to request access for every new customer you manage. The customer will need to approve and grant you access to their account.
  • Click here to watch a video recording of this feature
• Improve Your Network Troubleshooting Skills with New Courses: We added two new troubleshooting courses to Cato Academy to help you learn how to pinpoint and resolve issues for users and sites, including:
  • Performance issues
  • Application and service challenges

  These new courses join the essential Cato Site Connectivity Troubleshooting course and give you more tools to help maintain performance and quality of experience on your network.

Early Availability Features

• Active/Active Support for IPsec Sites: You can now configure IPsec sites to route traffic through multiple active tunnels. This lets you obtain higher bandwidth and improved stability for your IPsec sites by better utilizing multiple last-mile links.
  • All active tunnels must be connected to the same PoP location
  • You can establish up to 3 active tunnels per role (Primary and Secondary)
  • This feature will be rolled out for new accounts created from December 22, 2024
• Customize App Risk Scores: The Cato Security Research team assigns a risk score for each app and service in the App Catalog to help you implement your organization's security policy. You can now override the Cato-defined risk score and assign a score customized for your organization’s security requirements.
  • The custom risk scores are applied wherever app risk score is used in the CMA, including events, App Analytics, and other dashboards, as well as for Application Control rules that use risk score in the rule criteria