Product Updates - December 29, 2025

New Features & Enhancements

ILMM Webhooks Now Use Zendesk Token Authentication: To align with Zendesk's deprecation of password-based API access, we are updating ILMM webhook configurations to use Zendesk token-based authentication.
- Impacts ILMM customers only

Take a look at this previously released feature:

AI-Driven Insights Improve your Security Posture: Autonomous Policies use AI-driven insights to continuously analyze real network behavior and help optimize security policies. The engine identifies opportunities to tighten, clean up, or refine policies so they better align with actual usage based on Cato’s visibility of network data. This strengthens your security posture while reducing manual effort for SOC teams who spend less time reviewing rules manually and more time focusing on real security risk.
- AI-driven insights are available in the Internet and WAN Firewalls, Remote Port Forwarding, and TLS Inspection Policies
Access Policies Based on Public Source IP: Enable location-aware access control and compliance with IP-based ACLs by using the public ISP IP address of remote users for Access policies.
- The IP Allocation Policy lets you dynamically assign IP addresses to remote users based on where they connect from
- In the Client Connectivity Policy, you can use public ISP IP ranges as a condition to allow or block access to resources