This article explains how to reset an X1500 Socket to the factory image using an USB drive.
Note
WARNING! Cato has two certified Socket hardware models for x1500 sites (x1500 and x1500B). Make sure that you identify the exact Socket model before installing the image on the Socket.
For more information about the two X1500 Socket models, see Overview of Reimaging Cato Sockets.
There are separate images for the X1500 and X1500B Socket models. Make sure that the PSU for the back panel of your Socket matches the picture below.
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PSU on the back panel (X1500)
If the PSU for your Socket is different than the picture, please see How to Reset an X1500B Socket (USB Drive). If you install the X1500B image on an X1500 Socket, you can cause the Socket to stop working.
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Download the image file IMAGE_INSTALL_socket_X1500_BR2_16422_socket_16303_production_17_image_v17.0_2023_03_16_ws.dd.tgz
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Untar the image.
The image file is in the directory: data\jenkins\workspace\socket\build_socket _Live -
Get a USB drive with at least 8GB of storage space available.
This section explains how to burn the Socket image to the USB drive for Windows, macOS, and Linux.
After you untar the image, compute the file hash of the uncompressed DD image file and then compare it to the Cato verified, correct file hash. This confirms the disk image integrity before writing the Socket firmware to the hard drive.
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A file with the verified hash is attached to this article
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Save the file to the same directory as the uncompressed disk image
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Connect the USB drive to your Windows device.
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Untar the image, from the elevated Powershell in the same directory as both files, run
tar -xf <archive-filename>
Note
Note: Common decompression software (such as Winzip, 7zip or Winrar) will corrupt the image, resulting in a file that is ~135MB in size. Extracting the file using the Windows CLI tar command should result in a file size that is larger than 1GB.
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Run the following command to compare the file hash of the Socket image:
(Get-FileHash -Algorithm SHA256 .\IMAGE_INSTALL_socket_X1500_BR2_16422_socket_16303_production_17_image_v17.0_2023_03_16_ws.dd).Hash -eq (gc .\X1500-hash.txt).split()[0]
The command returns True when the hashes are the same.
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Download and install disk imager software, such as Win32 Disk Imager.
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Write the image to the USB drive. (You may need to show all the files with *.* to see the DD file)
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Connect the USB drive.
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Open a terminal window.
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Identify the new drive using the command
diskutil list
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Unmount the identified drive using
diskutil unmountDisk diskN
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Untar the image.
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Run the following command to compare the file hash of the Socket image:
shasum -a 256 <archive-filename>
Compare the output of this command with the verified hash above.
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Run this command
dd if=./<file name> of=/dev/diskN bs=16m
(WARNING: MAKE SURE YOU WRITE THE IMAGE ON THE USB DRIVE AND NOT ON YOUR HARD DISK)For example
dd if=./IMAGE_INSTALL_socket_X1500_BR2_16422_socket_16303_production_17_image_v17.0_2023_03_16_ws.dd.tgz of=/dev/diskN bs=16m
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Connect the USB drive to your Linux device.
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Identify which device is your USB /dev/sdb or /dev/sdc
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Untar the image.
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Run this command
dd if=./<file name> of=/dev/sdX
(WARNING: MAKE SURE YOU WRITE THE IMAGE ON USB AND NOT ON YOUR HARD-DISK)For example
dd if=./IMAGE_INSTALL_socket_X1500_BR2_16422_socket_16303_production_17_image_v17.0_2023_03_16_ws.dd of=/dev/sdX
- X1500-hash.txt159 Bytes
Comments
4 comments
If using a MAC to perform the socket reset and factory default process, step 5 variation with the below command will show you active progress as well (no need to issue CONTROL T repeatedly to check progress):
sudo dd if=./x1500_install_2018-10-02_15-09-07.dd | pv | sudo dd of=/dev/diskN bs=16m
Updated article for v13.0 Socket image
Do we have a limitation for using USB 3.0?
If yes, it should be added to the KB.
Updated article for v17.0 Socket image
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