Cato Networks Sub-Processors

This article lists the sub-processors that are authorized to process personal data for Cato Networks. Please click Follow to automatically receive email notifications for updates to this article.

To support Cato Networks Ltd. and its affiliates and subsidiaries (collectively “Cato”) in delivering Cato Networks services (the “Services”) , we may engage third party service providers (“Subprocessors”) to assist with its data processing activities. Subprocessors may process, store or otherwise access certain customer information or personal data in order to support and/or improve the Services. This information is provided in compliance with Cato’s General Data Protection Regulation (GDPR) obligations as a Processor, pursuant to its Data Processing Agreement and Privacy Policy and other applicable legal and/or contractual obligations.

Before engaging any Subprocessor, we review such Subprocessor’s privacy, information security, and data protection practices. We enter into written agreements with Subprocessors that enforce compliance with applicable data protection laws, security controls, confidentiality and international data transfer requirements. We also restrict Subprocessor access to only what is necessary to maintain and provide the Services to our customers. Subprocessors are strictly prohibited from using customer data or personal data for any purpose other than to support Cato in providing the Services to its customers.

Cato Networks uses the following third-party service providers as data sub-processors:

Service Provider Processing Activity Corporate Location
Amazon Web Services Cloud computing provider and data hosting. All data types handled by the service are processed on the AWS cloud. United States
Atlassian Corporation Engineering and product management. Data types relating to network configuration and network flows metadata may be processed. Australia
ChurnZero Customer support, account management and product usage. Data types relating to customer contact management, and Support are processed by ChurnZero. United States
Salesforce.com Customer support and account management. Data types relating to customer contact management and support are processed by Salesforce. United States
Wrike, Inc. Project management. Data types relating to customer contact management and support are processed by Wrike. United States
Zendesk, Inc. Customer support and account management. Data types relating to customer support, network configuration and network flows may be processed by Zendesk.  United States

Solely with respect to RBI services, Cato Networks uses the following third-party service providers as data sub-processor:

Service Provider Processing Activity Corporate Location
Authentic8, Inc. Provides isolated webpages to protect from malware. Data types relating to processing of web activity and subsequent logs that can be attributed to individual customer user accounts. United States

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2 comments

  • Comment author
    Yaakov Simon

    Updated descriptions of the Processing Activity for each Service Provider.

  • Comment author
    Yaakov Simon

    Added ChurnZero as a Subprocessor

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