This article explains the Cato Networks Support policy for accessing and running API calls.
These are issues related to the API that are supported by the Cato Support team:
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Connectivity errors with API calls to the Cato API server
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Query and syntax are correct, but returns incorrect data (not related to API scripts and coding)
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Feature requests for additional API parameters.
These are issues related to the API that are NOT supported by the Cato Support team:
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Questions related to API scripts and coding
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Creating and customizing API queries
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Integrating the Cato API with third-party and proprietary software and frameworks
For questions relating to unsupported API issues, please see the Cato Connect community: https://connect.catonetworks.com/category/api
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