Exporting SDP User Data

You can generate a CSV file that contains a report of all the SDP users and User Awareness users in your account.

Exporting User Data

You can export the user data to a CSV file and see more information about these users.

To export user data:

  1. From the navigation menu, click Access > Users.

  2. Click Export Users, and in the pop-up window click OK.

    The Save window for the browser opens.

  3. Select the location for the CSV file and click save. The Cato Management Application generates the user report and exports it to a CSV file.


Note: Only Cato Management Application admins with Editor role have permissions to export to a CSV file. For more about configuring admin roles, see Managing Administrators.

Understanding the Report Fields

This section explains the values of the columns in the exported CSV file.



First Name

User's first name

Last Name

User's last name


User's email address

Phone Number

User's phone number


User's status, values include:

  • Configured - User is enabled and configured for your account

  • Disabled - The user is configured for your account, but is currently disabled

  • Invitation Sent - (for SDP users) An email invitation was sent to a new end-user to create a password and activate the Client

  • Locked - (for SDP users) End-user is currently locked because they entered the wrong password too many times

  • MFA Invitation Sent - (for SDP users) An email invitation was sent to the end-user to configure the MFA (multi-factor authentication) settings

  • New - (for SDP users) A new end-user before the Cato Management Application sends the email invitation

Creation Date

The date and time the user was created

Last Connection Date

The date and time the user last connected to the Cato Cloud

Device Name

The name of the device the user is using to connect to the Cato Cloud

Device OS Type

The operating system of the device used by the user

Device OS Version

The version of the operating system used by the user

Client Version

The version of the Client used by the user


How the user was provisioned. Possible values are:

  • SCIM - User created automatically with SCIM sync

  • LDAP - User created automatically with LDAP sync

  • User defined - User created automatically with LDAP sync

Authentication Type

The method of authentication used by the user. Possible values are:

  • MFA - The user authenticates using Multi-Factor authentication

  • SSO - The user authenticates using Single Sign On

  • Username and Password - The user authenticates using a Username and Password

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