Cato Networks Knowledge Base

Customizing the Internet Redirect Page

Overview of WAN and Internet Redirect Page

When users try to go to a URL that matches a WAN or Internet firewall rule with the Block or Prompt action, they are instead redirected to a webpage. This page explains why they cannot proceed directly to the webpage. The default redirect webpage uses the Cato logo, branding, and wording.

Reporting the Wrong Category

Customers can provide feedback that an Internet page for a website is in the wrong category. For example, they can report that a News website is incorrectly classified as Social.

When the user clicks the link to report that a website or application has the wrong category, the Cato Management Application generates a reference ID that is shown to the user. In addition, event is generated for the admins in your account and the Cato Security team. Admins can use Event Discovery to review and analyze these events with the reference IDs. The Cato Security team automatically analyzes these reports and validates that the content for the category is correct. When websites or applications belong to the wrong category, the Cato Security team updates the definition of the category. To follow up on the category for a website, please contact Support with the reference ID for the relevant event.

After a few minutes, the wrong category link is no longer active. Users are able to click the link again after they refresh the webpage.

Known Limitation for Existing Accounts

For accounts with a customized Block or Warning page (for example, changing the logo), the Redirect Page Customization section shows the Click here to report a wrong category link. However, you must edit the customized page and save the change to show the link to end users. For example, you can add a space at the end of the subtitle and then save the change.

Configuring the Internet Redirect Page

You can customize the look and feel and wording of the redirect page for your account.

There is a Warning page for the Prompt action and a Block page for the Block action.

The redirect pages contain these fields which you cannot customize:

  • URL - Shows the URL of the website the user is trying to connect to

  • Error Reason - Shows the reason why this website is problematic or blocked

Adding a Custom Logo

The Redirect Page Customization window lets you add your corporate logo to the redirect pages for the endusers. These are the guidelines for the logo file:

  • The maximum file size is 200 KB

  • Supported file types are JPG and PNG

  • Recommended dimension for the logo is 500 x 700 pixels

Customizing the Warning Page

To customize the WAN or Internet firewall Warning page for the Prompt action:

  1. From the navigation menu, click Security > Redirect Page Customization.

  2. From the drop-down menu at the top of the window, select Warning Page.

    redirect-warning.png
  3. (Optional) At the top and bottom of the page, enter a custom message that explains why users are warned about this website.

    You can also a link to your corporate policy in the bottom message.

  4. To the left of the Proceed button, use the color pickers to configure the look and feel of the warning page:

    1. Click the top color picker, and select the background color for the Proceed button.

    2. Click the bottom color picker, and select the background color for the warning page.

  5. Select a custom logo:

    1. In the lower-left corner, click the logo.

    2. In the Open window, select the file with the custom logo.

    3. Click Open. The custom logo is added to both redirect pages.

  6. Click Save.

Customizing the Block Page

To customize the WAN or Internet redirect Block page for the Block action:

  1. From the navigation menu, click Security > Redirect Page Customization.

  2. From the drop-down menu at the top of the window, select Block Page.

    redirect-block.png
  3. (Optional) At the top and bottom of the page, enter a custom message that explains why users are warned about this website.

    You can also a link to your corporate policy in the bottom message.

  4. Above the logo, use the color picker to select the background color for the block page.

  5. Select a custom logo:

    1. In the lower-left corner, click the logo.

    2. In the Open window, select the file with the custom logo.

    3. Click Open. The custom logo is added to both redirect pages.

  6. Click Save.

Restoring the Default Settings

You can restore both the customized Warning and Block pages to the original default settings.

To restore both redirect pages to the default settings:

  1. From the navigation menu, click Security > Redirect Page Customization.

  2. Click Restore Default.

  3. Click Save. The Warning and Block pages are restored to the original default settings.

Was this article helpful?

0 out of 0 found this helpful

Comments

1 comment

  • Comment author
    Community Manager The chief of community conversations. Community manager

    Hello Jørn-Morten!

    My apologies that this comment was not responded to earlier!  I see that you have provided other comments recently that provide great feedback for us.  As I mentioned in one of those comments, we are busy setting up the Cato Online Community which includes a topic called "Cato Product Suggestions".  I could open a post for you, but I think it might be better if you did this.  The link to the community topic is here.  

    You can also email the community on people-pop@catonetworks.com.

    Kind Regards,

    Dermot Doran (Cato Networks Community Manager).

    0

Please sign in to leave a comment.