This article discusses reimaging a Socket and resetting it to the factory default settings.
In some cases, you may need to reimage a Cato Socket using a USB flash drive. Common scenarios that require reimaging are:
Storage corruption (the Socket's link LED lights usually fail to illuminate even when the ports are connected).
The Socket requires a factory reset.
Cato Support tells you the Socket needs to be reimaged.
Note: If the Socket is currently shown in the Cato Management Application as assigned to a site, unassign the Socket from the site (see Managing Sockets). Then after the new image is installed, you can assign the Socket to the site again.
By using the USB image to factory reset the Socket back to the earlier version, the device will return to the complete factory-default configuration. The Socket version will need to be upgraded and settings like the password and static WAN links will need to be reconfigured on it.
Important: The USB drive should have at least 8GB of storage space available. If you need to format the USB drive, use the exFAT32 format.
Since each Socket hardware model requires a unique image file, you must correctly identify your Socket model. See below for more information on identifying the following socket hardware model types:
Each Socket model uses a unique image for factory reset. This section explains how to distinguish between the different X1500 and X1700 Socket models.
Use the links below for more information about installing the image on the appropriate Socket model: