Getting Started with the Windows Client

This article explains how to install the Windows Client on your device and connect to the Cato Cloud. Before installing the Windows Client, we recommend checking your device meets the prerequisites


  1. Download the Windows Client from the Cato Networks portal.

  2. Install the Client on your Windows device.

  3. Open the Client, enter your login credentials and then connect to the Cato Cloud.

Downloading the Windows Client

To download the Windows Client from the Cato website:

  1. From a browser, open the Client download portal, and select the Windows tab.

  2. Click Download. The installation file is saved to your device.

Installing the Windows Client

To install the Windows Client on your device:

  1. Open the Windows Client installation file that you downloaded in the previous section and follow the steps in the installation wizard.

  2. After you install the Client, open Cato Client from the desktop.


Adding a User to the Client

After your system admins create an SDP user for you, an email is sent to you with a link to activate this user. Click the link and create a password, then enter the following login details for the Client:

  • Account name

  • User name

  • Password

For accounts that use SSO, you need to enter your email address to add a new user to the Client.

To add a new user to the Client:

  1. From the Home page of the Client, click the connect button.

  2. Enter the login information for your SDP user.

    The Client connects to the Cato Cloud.

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  • Comment author
    Hiroshi Watanabe

    If I start the case application and click the connect button on the disconnected screen, it will remain connected and continue changed.



    PC OS:Windows11 Pro.

  • Comment author

    Hi. Do you think it would be possible to have the file version and upload date of the SDP client displayed on the Download page? It'd be way easier to know if a new version  available. 

  • Comment author
    Michael Goldberg

    Hi bmeid,

    This is good feedback which I will pass on to our product team.  

    New Clients are always announced in our Release Notes or you could click Follow on the article for the relevant OS under Summary of Cato Client Releases. Then you will get an email when a new version is added to that page. 

  • Comment author
    Michael Goldberg

    Hi Hiroshi Watanabe,

    Are you still facing this issue? If so, please contact you administrator to open a support ticket. 

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